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Legal Disclaimer
By means of this legal notice, TOUR ME OUT SLNE, makes available to its users the general information that the providers of services of the information society we are obliged to make available to them, as required by art. 10 of Law 34/2002 of July 11, services of the information society and electronic commerce.
It is reported that the website www.tourmeout.com is owned by TOUR ME OUT SLNE legally registered with CIF B86602687 and whose registered office is located at Calle Font D’en Corts, 158A, 28012 Madrid, Spain. For contact and information purposes TOUR ME OUT SLNE provides the user with the following e-mail address: info@tmo.com.es.
The purpose of the website is to provide the user with clear information about the services provided by TOUR ME OUT SLNE.
1. Access to the website and acceptance of the legal notice.
Access to this website attributes the condition of user and implies full and unreserved acceptance of each and every one of the conditions included in this Legal Notice. The purpose of the web portal is to make available the services offered by the company, through the web you can contact us and request information.
The user undertakes to make use of the services and utilities offered by TOUR ME OUT SLNE, in accordance with its code of ethics, laws, good faith, public order, traffic uses and this Legal Notice. The user shall be liable to TOUR ME OUT SLNE or to third parties for any breaches that may be caused as a result of the above.
The establishment of a link to another page or website, as the case may be, does not imply in any case the existence of a relationship between TOUR ME OUT SLNE and the owner or holder of the website to which it is linked, nor the acceptance and approval by TOUR ME OUT SLNE of its contents or services. Whoever intends to establish a link to this website must request prior consent from TOUR ME OUT SLNE, which reserves the right to claim any damages that may be caused by the establishment of this link without the necessary authorization.
2. Use of the web by the visitor.
The user must carefully read the Legal Notice and the Privacy and Cookies Policy every time he/she uses this website, since the conditions contained therein may be modified at any time. In addition, he/she agrees to make an appropriate and lawful use of the website and all the contents, in accordance with the applicable legislation. The User shall refrain from:
– Make unauthorized or fraudulent use of the website and/or the contents of TOUR ME OUT SLNE.
– Introduce or disseminate computer viruses or any other physical or logical systems that may cause damage to the physical or logical systems of the owner of the domain, its suppliers or third parties.
– Attempt to access, use and/or manipulate the data of the owner of the domain www.tourmeout.com, or satellite websites or property of the owner or users of the same.
– Delete, hide or manipulate the notes on intellectual or industrial property rights and other data identifying the rights of the owner of the website, third parties incorporated into the contents or comments, as well as technical protection devices or any information mechanisms that may be inserted in the contents.
– Making copies and/or publication of the website, without express authorization from TOUR ME OUT SLNE, in writing on this or any of its websites.
3. Intellectual and industrial property rights.
TOUR ME OUT SLNE, by virtue of the provisions of articles 8 and 32.1 second paragraph of the Intellectual Property Law, informs that the reproduction and public communication, including the making available modality, of all or part of the contents of this website, for commercial purposes, on any support and by any technical means, without the authorization of TOUR ME OUT SLNE, is expressly prohibited. The user undertakes to respect the Intellectual and Industrial Property rights of TOUR ME OUT SLNE.
The visualization of all the contents and elements of the web portal is allowed, as well as their printing, copying and storage in any physical or technological support as long as it is solely and exclusively for personal and private use. The user undertakes to refrain from deleting, altering or manipulating any protection device or security system installed on the website www.tourmeout.com.
4. Disclaimer of warranties and liabilities. Links.
TOUR ME OUT SLNE shall under no circumstances be held liable for any damages that may be caused despite having adopted all the necessary technological measures to prevent them.
Due to the existence of links and hyperlinks to other websites in the contents of the web portal www.tourmeout.com, the company informs that TOUR ME OUT SLNE shall not exercise any control over such sites and contents. Under no circumstances shall it assume any responsibility for the contents of third party links or guarantee the availability, quality, veracity, accuracy and constitutionality of any material or information contained in any of these hyperlinks and other Internet sites.
The inclusion of these external links does not imply any type of association, merger or participation with the third party entities.
5. Legislation and jurisdiction.
The legislation applicable to this Legal Notice shall be Spanish law, and the competent jurisdiction to hear any claims that this website may raise shall be that of the Courts and Tribunals of the city of Madrid.
TOUR ME OUT SLNE will denounce any breach of these conditions, as well as any improper or negligent use of its portal, exercising all civil and criminal actions that may correspond to it by law.
Likewise, the owners of the website www.tourmeout.com reserve the right to deny or withdraw access to the website and/or the services offered without prior notice or at their own request or at the request of a third party, to those users who breach this Legal Notice, the cookies policy or disregard the Privacy Policy.
6. Privacy Policy.
Basic Information About Tour Me Out Slne Privacy Policy
Responsible
TOUR ME OUT SLNE
Purpose
To provide the services offered through the website or attend to other types of relations that may arise with TOUR ME OUT SLNE as a result of requests, procedures or formalities that the User carries out through the website, as well as the management of the sending of information and commercial communications at the request of the user.
Legitimation
Regulation (EU) 2016/679 of the EP and of the Council of 27 April 2016, the rules of which will be mandatory as of May 2018.
Recipients
Automated internal file of TOUR ME OUT SLNE and third parties for the development, maintenance and control of the legal relationship to be established when there is legal authorization by the user to do so.
Rights
Access, rectification, assignment, opposition and right to be forgotten.
Additional information
You can obtain all the additional and detailed information you need about the treatment and protection of your personal data and the Privacy Policy and Cookies Policy.
Reservations
Tour Me Out (“the company”) accepts your reservation (“the client”) under the following terms and conditions:
General
These terms and conditions, together with any other written information brought to your attention before we confirm your booking, shall form the basis of your contract with Tour Me Out (“we”, “us”, “us” or the “Company”) in relation to the relevant tour or other holiday experience (collectively referred to in these terms and conditions as “tours”) to be provided by the Company. Please read these terms and conditions carefully and contact us if you have any questions.
In these terms and conditions, “you” and “your” refer to all persons named in the booking. By making a booking, the “principal passenger” specified in the booking will be deemed to accept these conditions on behalf of all passengers named in the booking.
We endeavor to ensure that the information and prices contained in our brochures and on our website are accurate; however, changes and errors occasionally occur and we reserve the right to correct prices and other details in such circumstances. We recommend that you check the current price and all other details relating to the services you wish to book before making a booking request. All tours are sold subject to availability.
Reservation Process
Reservations can be made through our website, by telephone, in person with our representatives, our collaborators or by contacting us by email at valencia@tmo.com.es or barcelona@tmo.com.es.
Your reservation is not confirmed until we have issued a booking confirmation. At that time a binding contract will be concluded between us. Unless otherwise agreed, the booking confirmation will only be issued once we have received full payment or a deposit has been made. We are not responsible if the tour you are interested in is full or unavailable before full payment or deposit has been received.
Prices
Entrance fees to monuments during our guided tours are not included in the price of the tour, unless expressly stated in the tour description.
Unless expressly stated otherwise in the tour description, accommodation is not included in the price, although we can arrange it on your behalf. If you wish, we will endeavor to book accommodation for you within the price range specified by you. If accommodation is not available or cannot be booked for any reason, we will inform you before booking alternative accommodation on your behalf. The costs of any special requests or supplements (including individual supplements and/or prices for children) will vary depending on, for example, the policies of the accommodation providers or other suppliers. Please consult us about this at the time of making your booking request.
Group bookings
If you would like to make a group booking (i.e. booking a trip for 10 or more people), please contact us to discuss your requirements. If the price of a group booking is based on a certain number of people, should the size of the group increase or decrease, we may change the price accordingly to reflect the new number of people. Any changes made after the issuance of the booking confirmation will be treated as a requested change as detailed in these terms and conditions. Please note that we reserve the right to charge a deposit for group bookings and will inform you of this when we consider your booking request.
Changes on your part
If you wish to change any part of your confirmed reservation, you must inform us in writing as soon as possible. This must be done by the primary passenger listed on the reservation. While we will do our best to assist you, we cannot guarantee that we will be able to accommodate your request.
In the event that we are able to honor your request for a change, changes made will be subject to an administrative fee (as indicated by the Company). In addition, you will have to bear all additional costs incurred by us (and any costs or charges incurred or imposed by any of our suppliers) to make the requested change. In the event that we are unable to meet your request for a change and you no longer wish to travel on the basis of the original booking, this will be deemed to be a cancellation of your booking and you may be liable to pay the cancellation charges set out below.